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Monarch Refund Unlikely

 The vast majority of Monarch customers will not receive an automatic refund following the firm’s collapse, new figures show.

  

 

Administrators KPMG estimates that just 10-15% of the 860,000 customers affected have bookings which are protected by the Air Travel Organiser’s Licence (Atol).

The scheme only covers package holidays or Monarch flight-only bookings made before December 15, meaning hundreds of thousands of people will be forced to seek refunds elsewhere.

Anyone who booked flights costing more than £100 using a credit card can claim a refund under the Consumer Credit Act, while those who bought cheaper flights or used a debit card can apply for a chargeback to get their money back.

Many travel insurance policies will not pay out in the event of an airline going bust but it is worth checking the detail of individual policies, the Civil Aviation Authority said.

 

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