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Monach Update - Many Home Safe Now

 

34,608 Monarch customers already back in the UK, on more than 173 flights - as of  Today, Thursday 5 October, the CAA plans to bring back 6,885 passengers from Spain. In total, the CAA plan to bring back 10,793 passengers from across all Monarch destinations. 

 

 

 

 

  • CAA launched flying programme on Monday to bring 110,000 people back to the UK in response to Monarch Airlines administration
  • DAY ONE & TWO: 119 flights operated, brought back to the UK 23,330, customers 
  • DAY THREE: 54 flights operated, brought back to the UK 11,287 more customers
  • DAY FOUR: 58 flights planned, bringing back to the UK more than 10,700 customers 
  • Flying programme continues until Sunday 15 October 

The Civil Aviation Authority’s flying programme completed 54 flights in its third day of operation on Wednesday, returning 11,287 people to the UK.

With 11 days remaining and approximately 75,392 passengers still to bring back to the UK, the CAA is working around the clock, in conjunction with the Government, to deliver the replacement flying programme following the administration of Monarch Airlines. 

On Thursday 5 October, day four of the flying programme, the CAA plans to operate 58 flights, bringing over 10,793 people back to the UK. 

Flying Programme Analysis

Statistics

Day three - Wednesday 4 Oct 

To date

Flights completed 

54

173

Passengers back in the UK 

11,287

34,608

Number of aircraft in fleet  

34

34

Unique visits to the monarch.caa.co.uk

81,559

1,002,546

Page views on monarch.caa.co.uk

430,156

5,719,107

Number of calls to the call centre 

3,787

31,954

Number of international airports flown to/from  

22

24

Dame Deirdre Hutton, Chair of the CAA, said:  

“Our flying programme to bring home 110,000 people from across the Mediterranean and beyond remains on course, with a total of 34,606 people already back in the UK. We are planning 58 flights on 5 October for an additional 10,793 people. 

“Our operation has thus far gone well and I am very pleased with the progress we have made during the first three days.  However, this is a huge undertaking and we still have 11 days to go.  Everybody at the CAA remains completely focused on this mission.

“Like any other airline, some of our aircraft have experienced delay, due to both technical faults and bad weather, resulting in frustration for some passengers.  We’re very sorry and would like to apologise to anyone who has experienced a delay.  I can assure you that we are doing everything within our power to deliver an on-time and efficient service.

“We have also been in contact with more than 2,200 hotel and accommodation providers giving them financial guarantees and ensuring ATOL protected customers can continue their holidays unhindered. We will continue to work with hoteliers should there be any further concerns.

“Over the next 11 days we expect there to be many more challenges and we will continue to work around the clock with our partners to ensure all passengers are both given timely information about their return flight and flown home at no extra cost.” 

The CAA will be providing regular updates as our flying programme develops. 

 

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